The Food Hall as a Lovemark

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Is there a better Food Hall in the world than Harrods in Knightsbridge? The best fresh fish, amazing shellfish, ethnic delights from Lebanon, India, Hong Kong, with the best of transitional British scattered all around.  Cheeses sans pareil, cold cuts extraordinaire, all beautifully laid out and displayed mystery, sensuality and intimacy in action.  Not to…

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Negotiation Across Nations

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It’s no longer unusual to do business that transcends borders. What used to be an exception has become the norm in the world of global connectedness we live in. Negotiating business across different nations and cultures, however, can be quite challenging as many things that are acceptable or even expected in one culture are a…

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World Changing Lancaster University

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For the last five years I’ve worked as part of the MBA programme at my hometown Lancaster University’s Management School (LUMS).  Chris Saunders ran the programme during this period and Peter Lenney, leader of the Mindful Manager programme, took over this year. Despite being ‘only’ 50 years old, and being located a fair way from…

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Chasing Sticks

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Every January my old friend Robin and his wife Marline leave the snows of Canada for a sojourn in Hawaii, in the little village where Robin proposed – and Robin uses the time to smile, laugh, reflect, pause, think, read and write.  He’s reading Pulitzer Prize winner Kay Ryan’s new collection ‘Erratic Facts’ and he…

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Black Box Thinking

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We’ve been told that ‘making mistakes is normal’ and ‘it could have happened to anybody’, but regardless of these assurances nobody feels good about making mistakes. In his book Black Box Thinking: The Surprising Truth About Success, TIMES journalist Matthew Syed points out that even though we are always told to ‘embrace failure’, hardly anybody does. Admitting failure is not easy – especially…

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“Song for Jen” No. 1 for Cumbria Appeal

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At the bedrock of my business and leadership philosophy is the idea that you have to move people if you want to get things done. Whether it’s turning a company around, getting a sports team to play well together, or asking a mom to buy a box of cereal, it always starts with connecting to people emotionally….

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Who do you Trust?

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As I wrote recently, I’m focussed in 2016 on raising the ante on business leadership – across the board. Why? The UK MORI Veracity Index published last week reports that more people expect their hairdressers (69%) to tell the truth than business leaders (35%). This crisis in leadership continues with politicians now the least trusted…

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Fun is in the Air

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Over the past 2 decades I’ve been driven by two passions, Creativity and Leadership. Over the past couple of weeks I’ve spent time combining the two with the MBA’s and Marketing Students at Lancaster University’s Management School, 43 M.Phil in Management students at Cambridge University, and eight leaders from that cultural icon, the English Premier…

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Winter in The Lakes

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The North West of England has been battered by non-stop rain from October.  Homes have been flooded – some in our Grasmere village four times in four months, the main A591 road is closed, the private road to my home has been eroded by landslides and is closed to vehicles until we can rebuild it,…

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64 Shots

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Dear SaatchiKevin Reader… Happy New Year. It’s not too late for this greeting, we’re just three weeks in, and especially if you’re Chinese…February 8; Year of the Monkey. Happy New Year. I’ve taken a break from KR Connect for the past month or so, as I’m rescheduling my business life around my focus as Head Coach…

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1997 ►

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Here’s a note I just sent to the Saatchi & Saatchi network… As the end of 2015 approaches, my Executive role in leading this great network comes to an end. On January 1st I will be honoured to serve as Non-Exec Chairman of Saatchi & Saatchi, continuing my commitment to help build the brand globally…

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Teaching How to Give

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Despite a pretty tough economic climate more people are giving their money away, according to recent reports on philanthropy. This must surely be a cause for celebration. Those who are doing well are now more likely to give something back and open up new opportunities for others. People are motivated to give for all sorts…

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How Fast Is NOW?

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American writer and philosopher Elbert Hubbard (1856-1915) once said, “The world is moving so fast these days that the man who says it can’t be done is generally interrupted by someone doing it.” At the time I have no doubt he was right, but if only he could have experienced the world now! A chart that’s been doing the…

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Acts of Mindfulness

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New York City is often referred to as The City That Never Sleeps, but what does that mean for the people who live there? As it turns out, New Yorkers snooze for almost seven hours a night on average, faring better than people living in other urban areas across the US. But comparisons and bragging rights aside,…

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